I called Monday morning for an appointment for individual braids that day and she told me to come in. When I got there, I went straight to the chair. I dont get my hair braided often so I wasn't sure about some things but the lady who started my hair was very patient and friendly. Everyone in the shop was friendly so the atmostphere was cool. I have thick hair so it took about 5 hours which was great for me! My braids are very neat and i love them! Thank you for a great experience! I will definitely go back!!"